Answering With The Man In Mind
I have had several women in my last few shifts that seemed very interested in what was going on on the unit. This usually stems from them starting off in our triage room, which is essentially a throwback from the days of wards. The triage room is just one large room, one bathroom, and curtains as the only means to privacy. We do have those white noise makers, but no one ever turns them on (except me) and if they are on they mysteriously are shut off.
So anyone who enters our triage room knows they are not alone. They listen to what is going on in any one of the "bays". Typically it is family members and friends who are the most interested, given that the woman they are with is in labor and quite uncomfortable and could give two shits about anything else. When one of those laboring women starts asking questions about everyone else in the room, I find it curious.
Anyhow, I have worked some busy shifts lately, and have not been very timely to all of my nurse calls. For instance, I am in the middle of getting a mom out of bed for the first time after her c-section, and she ends up nauseous and faint while in the bathroom. My lovely nurse phone (picture a circa 1989 cell phone) that must be carried around so that everyone can keep track of my every move all shift long-including bathroom breaks...yes we are expected to answer the damn phone while sitting on the pot- rings from another of my patients room. I had help with me at this point so I could step out of the bathroom with my patient to see what the other patient needs. It's only something minor, and so I tell her that I'd be in to see her in about 10 minutes.
I get my faint c-section mother back into bed, get her settled, and head over to the woman who called me. The first thing she asks me was what was I doing. I told her I was with another patient. And she presses me for details. I tried as vaguely as possible to answer her, saying that I was with someone who wasn't feeling well.
This leads into questions about what was going on on the floor in general, how many woman did we have in labor, how many babies were already born today, etc etc. And the times I have been asked these things I wonder how much do I answer? What would violate HIPAA policy? And how often can we say, "I can't answer those questions because of HIPAA policy" before sounding like puppets for The Man?
I guess where I am going with this is that I don't necessarily think any of these questions are out of line, sans the 'what were you doing when I called?' question, but if I say that we had 3 babies born or we have one woman in labor does this constitute a HIPAA violation? My interpretation is no. I'm not divulging who came in, what their names are, any health information about those babies or women, or even what room they are in.
Yet we as nurses feel compelled to say, "I can't answer on grounds of HIPAA". And what if we give the general answer that we have one woman in labor, we then get asked, "Is it her first baby?" Many times I won't know this anyhow, but is it illegal to answer yes or no? I mean, could someone deduce who that woman is from knowing if it was her first baby? How many women come in in labor with their first baby? Thousands!
I'd like to get your opinions on this, and if you are a nurse how do you handle these questions?
